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Warranty terms

What we cover, when, and for how long.

All systems installed by Kayamatik come with a manufacturer's warranty and an installation warranty. The warranty period depends on the product and is stated in the documents.

What the warranty covers

  • Faults in the motor and control unit
  • Defects in the mechanism, springs and rollers
  • Manufacturing defects in the panels and door leaf
  • All installation-related work

What the warranty does not cover

  • Mechanical damage (impact, collision with a vehicle)
  • Work carried out by third parties
  • Damage caused by natural disasters and power surges
  • Failures resulting from skipped scheduled maintenance

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